Returns & Exchanges
At Hobbiesville, we want you to be completely satisfied with your collection. If you are not happy with your purchase, you can return most items in their original, unopened packaging within 30 days of delivery.
Verify Eligibility
Ensure your item is unopened, in its original shrink-wrap or packaging, and was purchased within the last 30 days.
Contact Support
Email our customer service team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely pack your items to prevent damage during transit and include your RMA number inside the package before shipping to our warehouse.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing